Lenovo ThinkBook 14 2-in-1 G5 IAU 14″ WUXGA (1920×1200) IPS TOUCH Core Ultra 7 255U 16GB ...
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Delivery & Return
Last Updated: [10 January 2026]
Thank you for shopping at Shop QJS Ltd. At privehuislust.nl, we strive for 100% customer satisfaction and aim to deliver high-quality fine jewellery that meets your expectations. This Refund & Return Policy outlines your rights and responsibilities when returning items or requesting refunds.
- Eligibility for Returns
1.1 Standard Products:
- You may request a return or refund for eligible items within 30 days of the delivery date.
- To qualify, items must be unused, unworn, unaltered, undamaged, and returned in their original packaging with all certificates and tags intact.
- Please retain your proof of purchase.
1.2 Custom or Bespoke Jewellery:
- Custom-made or personalized jewellery created specifically for you cannot be returned or refunded because it is made to order.
- However, if a custom item does not fit, we offer one complimentary resizing within 15 days of delivery.
2. How to Initiate a Return
To start a return or refund request:
- Contact our Customer Support Team within the return period:
- Email: [email protected]
- Phone: +44-755-5589-664
- Provide:
- Your order number
- Reason for return
- Photos of the product (if damaged or incorrect)
Once your return request is approved, we will provide detailed return instructions including how and where to send the item.
3. Return Conditions
- Items must be shipped back in the original packaging with all accessories, warranty cards, certificates, and tags.
- Returned products that are used, altered, damaged, or missing parts will not be accepted and may be returned to you at your expense.
- Jewellery must be carefully packaged to prevent damage during transit.
4. Refunds
4.1 Processing Time:
- Approved refunds will be processed back to the original payment method within 7–14 business days of receiving the returned item.
- The time for the refunded amount to appear in your account may vary depending on your bank or payment provider.
4.2 Refund Amount:
- The refund will be for the purchase price of the item only.
- Shipping and handling charges are non-refundable unless the return is due to our error (e.g., defective or incorrect item).
4.3 Non-Refundable Items:
- Custom, bespoke, personalized, or engraved jewellery (except in case of manufacturing defect).
- Gifts, gift vouchers, or items marked “final sale”.
5. Exchanges
If you wish to exchange an item (e.g., for a different size or design), please indicate this in your return request.
Exchanges are subject to availability. If the desired item is out of stock, we will issue a refund following the above process.
6. Defective or Incorrect Items
If the item you received is defective, damaged, or not what you ordered:
- Notify us within 7 days of delivery with photos and a brief description.
- We will cover the cost of return shipping and offer a full refund or replacement at no extra cost.
7. Cancellation Before Dispatch
If you wish to cancel an order before it has been shipped, please contact us immediately. If the order is not yet dispatched, we will cancel and issue a full refund to your original payment method.
8. Contact Us
For any questions about returns, refunds, or exchanges, please contact our Customer Support:
Email: [email protected] Phone: +44-755-5589-664 Hours: Monday – Friday, 09:00 – 20:00 (UTC)
Ring Size Guide
| Sr. No | UK Size | USA Size |
| 1 | J | 4.75 |
| 2 | K | 5.25 |
| 3 | L | 5.75 |
| 4 | M | 6.25 |
| 5 | N | 6.75 |
| 6 | O | 7.25 |
| 7 | P | 7.50 |
| 8 | Q | 8.25 |
| 9 | R | 8.50 |
| 10 | S | 9.00 |
| 11 | T | 9.50 |
| 12 | U | 10.00 |
| 13 | V | 10.50 |
| 14 | W | 11.00 |
Lenovo ThinkBook 14 2-in-1 G5 IAU 14″ WUXGA (1920×1200) IPS TOUCH Core Ultra 7 255U 16GB DDR5-5600 512GB NVMe SSD Windows 11 Pro Laptop – 21SQ001MZA Full description Lenovo. Intel Core Ultra 7 255U Processor – Delivers fast, efficient performance with integrated AI features for modern business tasks. 14″ WUXGA (1920×1200) IPS Touchscreen – Crisp, vibrant display with 16:10 aspect ratio and responsive touch for intuitive 2-in-1 use. Flexible 2-in-1 Convertible Design – Switch seamlessly between laptop and tablet modes for maximum productivity and versatility. 16GB DDR5-5600 RAM & 512GB NVMe SSD – High-speed memory and fast storage ensure smooth multitasking and rapid data access. Windows 11 Pro Smart Features – Business-ready OS with added security and productivity tools, plus Lenovo’s intelligent software enhancements. Specifications Brand: Lenovo Series: ThinkBook 14 2-in-1 G5 IAU Model: 21SQ001MZA Display Size: 14″ Native Resolution: WUXGA (1920×1200) Refresh Rate: 60Hz Panel Type: IPS Brightness: 300nits Colour Gamut: 100% sRGB Touchscreen: OGM, 10-point Multi-touch – Lenovo Yoga Pen included Processor Model: Core Ultra 7 255U Core Count: 12 Thread Count: 14 Max Turbo Frequency: 5.2 GHz Efficient-core Max Turbo Frequency: 4.2 GHz Base Power: 15w Cache: 12 MB Memory Total Installed: 1x 16GB SO-DIMM DDR5-5600 Maximum Capacity: Up to 32GB DDR5-5600 offering Storage Installed: 512GB M.2 2242 PCIe 4.0×4 NVMe SSD Supported Slots: Up to two drives, 2x M.2 SSD • M.2 2280 SSD up to 2TB each Graphics Model: Integrated Intel Graphics – Design Keyboard: Backlit, English (EU) – Fingerprint Reader Pointing Device: Buttonless glass-like Mylar surface multi-touch touchpad Webcam: FHD 1080p IR Hybrid with Privacy Shutter Battery: 60Wh Audio: Stereo speakers, 2W x2, Dolby Atmos, audio by HARMAN Ports: 1x USB-A (USB 5Gbps / USB 3.2 Gen 1) 1x USB-A (USB 5Gbps / USB 3.2 Gen 1), Always On 1x USB-C (USB 10Gbps / USB 3.2 Gen 2), with USB PD 3.0 and DisplayPort 1.4 1x USB-C (Thunderbolt 4 / USB4 40Gbps), with USB PD 3.0 and DisplayPort 1.4 1x HDMI 2.1, up to 4K/60Hz 1x Headphone / microphone combo jack (3.5mm) 1x microSD card reader Communications Ethernet: n/a Wireless: Wi-Fi 6E, 802.11ax 2×2 BT5.3 LTE Capable: – Software & features Software: Windows 11 Pro Features: Intel Core Ultra 7 255U Processor – 12-core CPU with AI acceleration, reaching up to 5.2GHz. 14″ WUXGA IPS Touchscreen – 1920×1200 resolution with anti-glare and durable Gorilla Glass. 16GB DDR5 RAM & 512GB NVMe SSD – Fast memory and storage for smooth performance. Flexible 2-in-1 Design – 360° hinge supports laptop, tablet, tent, and stand modes. Windows 11 Pro – Professional OS with enhanced security and productivity tools. General Dimensions: 313 x 224 x 16.9-18.5 mm Weight: Starting at 1.64 kg Colour: Luna Grey Warranty Information Warranty: 3 Year Warranty Lenovo ThinkBook 14 2-in-1 G5 IAU 14″ WUXGA (1920×1200) IPS TOUCH Core Ultra 7 255U 16GB DDR5-5600 512GB NVMe SSD Windows 11 Pro Laptop – 21SQ001MZA Contact us if you would like to enquire about this product. ← BackThank you for your response. ✨ Name & Surname(required) Email(required) Message Submit Δ
